I was shopping specifically for groceries, therefore I stayed on the grocery side. I bought the usual: Bread, cereal, frozen pizzas, milk, fruit, etc.
At the check-out line my total came to $190. I was thinking that sounded a little high, so when I got everything unloaded into the back of the car I checked over the receipt. I saw a $40 item. I was racking my brain to try and figure out what food item I could have possibly purchased that would cost that much. The cryptic letters and numbers to the left of that dollar amount didn't give me any real clue as to what the item might be. I even got out of my car to check the trunk and look over the groceries. There wasn't anything that should cost that much.
Being the question asker that I am I decided to take my receipt back inside and inquire about the item. I stopped in at the greeter first and she said she had no idea, so I went to the customer service counter. When I handed the 50 year old, bleached blond sales associate the receipt and showed her the item line in question she started cackling and bellowed, "you bought $40 Gala apples!!! Ha ha!" All the sales associates laughed and hooted.
How many people really check their receipts anyway? How many people actually have time to do that? Luckily the kids were at home with Barry. Had they been with me I seriously doubt I would have gone to all that trouble to discover and recover Wal-mart's error. Yeesh!
Check your receipts if you go to Wal-Mart.
2 comments:
YIKES! You would think they would have been embarrassed at the oversight and apologized for the horrible error! Man, not many stores these days teach their employees to value their customers as valuable people. Thanks for sharing, I WILL check from now on!
I told my parents this story and right afterwards we were chaged 10 extra dollars on a jacket at Cabela's. But we were too far away to fix it when we realized it :( geez.
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